Marketplace

JustCall

JustCall is a phone system for sales and support teams that covers calls and text messages, with phone numbers in over 70 countries.

The JustCall CRM integration logs your calls and texts in OnePageCRM on their own, and lets you call or text a contact straight from the CRM.

Need to set it up? See our Help Docs.

Calls and texts logged on their own

Make or take a call through JustCall, and the details land in OnePageCRM as a call note. Text messages get logged the same way, so the whole conversation history is on the contact.

When someone unknown calls, or a call gets missed, JustCall adds them to your CRM as a new contact.

Call or text from the contact page

Click a contact's number in OnePageCRM, and JustCall places the call. Their details stay in front of you while you talk.

Call recordings and the text history are reachable from the CRM too, and a View in OnePageCRM button in JustCall takes you back the other way.

Save the call result to the CRM

When you finish a call, pick a disposition in the JustCall dialer, like interested or no answer. JustCall writes it into the contact's Call Result field in OnePageCRM.

Your team can then filter contacts by call result in the CRM.

Questions

Because calls and texts are conversations with your customers, and they belong on the customer record. This logs them there as they happen, so nobody spends the evening writing up what the day already recorded.

Yes. Both calls and SMS get logged to the contact in OnePageCRM, and you can text from the CRM as well as call.

Copy your User ID and API key from OnePageCRM, then open Integrations in JustCall, pick OnePageCRM, and paste them in. The setup guide shows each step.