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Customer relationship management

While CRM stands for Customer Relationship Management, this term can be misleading. Customer relationships are not managed, they are built and nurtured. These articles discuss how you can move your customer relationships to the next level.

21 Tips & Strategies: How To Follow Up [+8 FREE Email Templates]

Anastasia Chechkova
January 6, 2025
24 min read

Affiliate Marketing: 18 Free Courses, Blogs, and Books [2025]

Anastasia Chechkova
December 19, 2023
8 min read

How to get a testimonial from a client (10 effective tactics)

Guest Author
April 17, 2023
10 min read

How to Talk to Customers: 7 Techniques and 21 Lessons I Learnt From Customer Visits

Michael FitzGerald
May 15, 2019
29 min read

Startup customer care

Madelen Arnesdotter
October 13, 2016
3 min read

Customer success: The second sales round

Madelen Arnesdotter
October 13, 2016
4 min read

How to get customers to keep coming back

Sharon Hurley Hall
October 6, 2016
5 min read

5 ways to win your customers trust with content

Sharon Hurley Hall
September 6, 2016
6 min read
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